The U.S. Citizenship and Immigration Services (USCIS), Refugee, Asylum, and International Operations Directorate (RAIO) oversees, plans, and implements policies related to asylum seekers and refugees, as well as providing US immigration services overseas. This is a massive undertaking requiring coordination at US embassies overseas, at US points of entry, and throughout the United States. It requires ensuring security and coordinating with the Department of Homeland Security, the Department of Defense, and the US Intelligence Community, while also working with domestic and international charity and aid organizations, foreign nations, and intergovernmental organizations to ensure the US conducts refugee activities in accordance with our laws and international obligations.
Redhorse Corporation provides onsite management support, records management operations, and administrative support to RAIO, supporting RAIO operations worldwide. Redhorse supports a broad spectrum of activities in processing applicants including: humanitarian benefit of refugee resettlement to applicants in need of protection throughout the world while protecting the U.S. homeland through careful national security screening; manages the U.S. affirmative asylum process, which permits individuals already in the U.S. or at a port of entry, who are not in immigration proceedings, to request asylum if they are unable or unwilling to return to their country of origin due to past persecution or a well-founded fear of future persecution; and supporting three overseas district offices (Mexico City, Bangkok, Rome) and 25 International field offices.